Aerial Cirque Privacy Policy

Last updated: 31 July 2025

Effective Date: 1 August 2025

Aerial Cirque Limited, Dublin, Ireland (hereinafter "Aerial Cirque," "we," "our," or "us") is committed to safeguarding and handling your Personal Information in a responsible and secure manner.

This Privacy Policy ("Policy") describes how we process your Personal Information as you use our website located at www.aerialcirque.com, visit our studio, and use any of the services, tools, technology, products, features, events, webpages, and mobile apps (together, the "Services") provided, operated or owned by Aerial Cirque. When we collect, access, use or do anything with your Personal Information, we are "processing" your Personal Information.

We may modify this Policy at any time. If we make changes, we will notify you by revising the date at the top of this Policy. We may also provide notice via email, phone, or on our website if changes significantly affect your rights. Continuing to use our Services after such updates means you accept the revised Policy.

CONTENTS

  1. Information We Collect Through Your Use of the Services

  2. How We Use Your Information

  3. How We Share Your Information

  4. Your Choices

  5. Third-Party Services

  6. Security

  7. Children’s Privacy

  8. Retention

  9. International Transfers

  10. Notice to Individuals in the EEA, the UK, and Switzerland

  11. Contact Information

SECTION 1 – INFORMATION WE COLLECT THROUGH YOUR USE OF THE SERVICES

Personal Information means any information that identifies or makes you identifiable. We collect:

  • Information You Provide:

    • Account Information (name, email, phone number, mailing address, password, etc.)

    • Booking & Payment Info (address, birth date, class/event attendance, health disclosures, etc.)

    • Voluntary Information (e.g., web forms, job applications, newsletters, etc.)

  • Usage Information Automatically Collected:

    • Log Data (IP address, browser, device, access times)

    • Cookies and Tracking Technologies (used to personalise and improve your experience)

  • Studio Usage Information:

    • Attendance records, class bookings, check-ins, instructor feedback

    • CCTV footage (for safety and security)

  • Job Applicant Information:

    • Employment history, education, and any data provided through applications

  • Health and Safety Disclosures:

    • Data collected during public health incidents (e.g., symptoms, contact tracing info)

SECTION 2 – HOW WE USE YOUR INFORMATION

Your Personal Information may be used to:

  • Provide and manage our Services (e.g., class bookings, studio use)

  • Communicate with you (account updates, support, changes to our services)

  • Send marketing and promotional materials (with your consent where required)

  • Enforce legal terms, agreements, and safety measures

  • Improve and develop our Services

  • Comply with legal obligations

  • Process job applications

SECTION 3 – HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Service Providers: IT support, booking platforms, payment processors

  • Analytics and Advertising Partners: Only with your consent or as allowed under applicable law

  • Business Transfers: In case of sale, merger, or restructuring

  • Legal Authorities: If required by law or for legal claims or public interest

We do not sell your personal information.

SECTION 4 – YOUR CHOICES

  • Account Access: You may view or edit your account information at any time.

  • Communication Preferences: You can opt out of marketing emails.

  • Cookies: Adjust browser settings to refuse or delete cookies.

  • Account Deletion: Contact us to request account deletion. Some data may be retained as required by law.

SECTION 5 – THIRD-PARTY SERVICES

Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies independently.

SECTION 6 – SECURITY

We use appropriate technical and organisational measures to protect your Personal Information. However, no system is completely secure. Please protect your login details and notify us immediately of any unauthorised access.

SECTION 7 – CHILDREN’S PRIVACY

You must be at least the age of majority in your jurisdiction to use our Services or have consent from a parent/guardian. We do not knowingly collect data from minors without consent.

SECTION 8 – RETENTION

We retain your data as long as needed to fulfil the purposes outlined in this Policy, including legal, accounting, or compliance requirements.

SECTION 9 – INTERNATIONAL TRANSFERS

Your data may be processed outside Ireland, including in countries that may not provide equivalent data protection. We take appropriate safeguards for such transfers.

SECTION 10 – NOTICE TO INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA, THE UNITED KINGDOM AND SWITZERLAND

Legal Basis: We process data:

  • To perform our contract with you

  • To comply with legal obligations

  • Based on your consent (where applicable)

  • For legitimate interests (e.g., improving services, marketing)

Your Rights:

  • Access, correct, delete, restrict, or object to processing of your Personal Information

  • Port your data to another provider

  • Withdraw consent at any time (this won’t affect prior processing)

  • File complaints with your local supervisory authority

SECTION 11 – CONTACT INFORMATION

If you have questions about this Privacy Policy, please contact our Privacy Compliance Administrator at admin@aerialcirque.com, or by mail at:

Aerial Cirque Limited

10 Exchequer Street

Dublin 2, D02 EH98

Ireland

Aerial Cirque Limited is responsible for website and data processing for all Ireland-based Services and events.